Privacy Policy

At Keevin IT Services, we are committed to safeguarding the privacy and confidentiality of our clients, prospects, and website visitors. This Privacy Policy details our practices regarding the collection, storage, security, and processing of personal and business data across our IT infrastructure, AI CCTV surveillance, biometric access control, and enterprise software services.

1. Information We Collect

We collect information necessary to deliver, manage, and optimize our IT solutions. This includes:

• Contact Information: Name, corporate email address, telephone number, and business details submitted via our consultation booking form.
• Technical System Data: Network diagnostics, IP addresses, configuration files, and system vulnerability logs collected during IT infrastructure setup or maintenance.
• Customer Support Inquiries: Logs of service requests, hardware maintenance histories, and communication exchanges with our senior solutions architects.

2. Biometric and Surveillance Data Protection

As a leading provider of physical security systems, we strictly adhere to rigorous data privacy boundaries:

• Biometric Data: Fingerprint scans, facial recognition data, and smart card credentials collected by our physical access control readers are encrypted and stored locally on your client-premises hardware. Keevin IT Services does NOT store, transmit, or have remote access to your employees' biometric credentials.
• CCTV Footage: Video streams from our high-fidelity AI-driven surveillance setups are routed strictly within your secure, private local network (NVR/NAS). Remote access is configured solely for authorized personnel of your company and is never shared, hosted, or analyzed on Keevin servers.

3. How We Use Your Information

We utilize the collected information for the following specific purposes:

• To schedule and conduct consultation sessions booked via our Formspree-powered lead forms.
• To design, configure, and maintain fiber optic networking, CCTV setups, and bespoke software environments.
• To provide technical support, hardware warranty resolutions, and emergency security system updates.
• To comply with regulatory standards and legal audits within the regions of our business operations (Telangana, India, and globally).

4. Third-Party Integrations

Our website utilizes Formspree (a secure third-party form handler) to process and deliver your consultation requests directly to our official corporate mailbox (`keevinitsolutions@gmail.com`). Formspree complies with GDPR, CCPA, and standard encrypted transmission protocols (HTTPS). No other external analytics or data-tracking vendors are given access to your submission records.

5. Data Security Measures

Keevin IT Services implements robust enterprise-grade safeguards to protect against unauthorized access, loss, or alteration of sensitive network configurations, client records, and software source code. We mandate end-to-end encryption for all support communications and utilize highly secure local storage for client-system backups.

6. Your Data Rights

You have the right to request access to the corporate contact details we hold for your business, request corrections, or mandate the complete deletion of your records from our Formspree submission logs. To exercise these rights, please contact our data protection team at keevinitsolutions@gmail.com.